Custom Message Templates

CUSTOM MESSAGES

Create personalized WhatsApp messages for every order event

Replace generic notifications with fully customized message templates that feel personal, clear, and relevant to each customer.

  • Customize messages for confirmations, fulfillment, cancellations, and abandoned carts
  • Use variables like customer name, order number, items, total, address, and tracking details
  • Preview every message in a live WhatsApp-style chat before saving

Build messages that match your store and workflow

ConfirmQ lets you create customer messages, poll reply messages, admin alerts, and blocked customer alerts from one place. You can use bold text, emojis, multi-line formatting, and dynamic variables to make each message more useful and more personal.

More control for customer and admin communication Add multiple owner numbers for admin alerts, send confirmation notifications when a new order is placed, and customize poll response messages for confirmed or cancelled orders.
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✔ Dynamic variables with live preview ✔ Customer, poll, and admin message templates
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